50 Activities to Keep Clients Happy and Healthy

50 Activities to Keep Clients Happy and Healthy

“We don’t stop playing because we grow old. We grow old because we stop playing.” – George Bernard Shaw If you care for seniors, a big part of your job is probably keeping them as active as possible. And those activities are more than just “busy work” or a way...
Cheers to the August Winners!

Cheers to the August Winners!

Employer of the Month, Capital City Nurses We are proud to honor Capital City Nurses, and especially HR Manager, Courtney Lai, for her enthusiastic support for caregiver training during the month of August 2019 Courtney, check your mail later this week for a gift card...
Get Started as a Non-Medical Caregiver Today!

Get Started as a Non-Medical Caregiver Today!

Ready to jumpstart your career as a non-medical caregiver? Then, check out intheknow’s 8-hour Non-Medical Caregiver Certification Series What is a non-medical caregiver? Non-medical caregivers provide personal care, companionship and/or homemaking duties—all...
2 Ways to Automate Training and Save Precious Time

2 Ways to Automate Training and Save Precious Time

Do you have enough time to calmly and efficiently master your tasks every day? Probably not! Can you believe how quickly a workday flies? Anyone in an administrative position in the healthcare industry will tell you they have far too many duties to attend to each one...
10 Tips for Handling Complaints Like a Champ

10 Tips for Handling Complaints Like a Champ

Hearing and responding to complaints can be difficult, especially if you feel like you are under attack for something you didn’t do.  But your response can make all the difference in how the situation turns out. It starts with understanding. The #1 reason people...

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