“We get a lot of positive feedback from caregivers that the courses contain very helpful lessons.”
K. N., A Helping Hand
“Our previous company was not tablet/phone friendly. The ‘On the Go’ really comes in handy!”
A. B., Visiting Angels, NW Ohio
“I love having all of this information located in one place. We use it with every caregiver.”
A. D., The Coach Home Care
“We made the right choice when we chose In the Know Caregiver Training for our agency.”
P. W., Assisting Hands
Caregiver Training Made Easy!
- It’s easy to assign and manage courses,
- Quickly track learner progress, and
- Conveniently generate reports.
SECTORS WE SERVE
Click the icon to learn how we serve each healthcare environment.
Non-medical Home Care
Home Health Care
Hospice
Assisted Living
Skilled Nursing (SNF)
Hospitals
(Acute Care)
Read our recent blog posts.
BEYOND COVID-19: Safety Remains a Top Priority
As the coronavirus crisis rages on, you’ve likely become hyper-aware of the importance of infection control training for your team. And that’s wonderful! But, it’s equally important to protect your caregiving staff from ALL the safety concerns they face in their...
Make Summer Your Season to Specialize!
What are you doing this summer? We typically think of summer as the time to slow down. Take a vacation. Have a backyard barbeque. Send the kids to their favorite summer camp! But, THIS is not your typical summer. We can’t travel, so vacations are on hold. We’re not...
How will COVID-19 change the way you train caregivers?
What’s YOUR new normal? Several states have begun to issue guidance on how to safely resume caregiver orientation and training. For example, the New York Department of Health issued THIS detailed guidance for approved Home Health Aide and Personal Care Aide Training...
BY THE NUMBERS
In the Know is a trusted caregiver training provider to thousands of clients worldwide.
Online courses completed
Instructor-led courses delivered
Healthcare organizations served
REGULATORY REQUIREMENTS
Are you compliant with your state’s regulations?
Click on your state below to learn about your caregiver training requirements.
OUR CUSTOMERS SAY…
… AND JUST IN CASE YOU WANT MORE PROOF
Home Health Care Providers
~ Rena H., MSN, RN (Gardner Visiting Nursing Association)
“In the Know has been so very good for my aides and it saves so much time for myself and the aides. And, for once, everyone is on the same page! It has been just wonderful knowing that no one is behind because we all do the inservices together. Thank you, In the Know!”
~ Lorena S. (High Point Home Health, Bellefontaine, Ohio)
“I HAVE TO RENEW MY MEMBERSHIP! I used to create all my own inservices which takes hours out of a busy schedule. These hours can be better spent on marketing and ensuring excellent patient services, both of which will contribute to growing our business. Thanks, In the Know, for all you do to help this busy Director of Nursing!!”
~ Carol G., RN, DON (Home Health Works, Inc., Clearwater, Florida)
Skilled Nursing Facilities
~ Linda H., RN (Holland Home)
“Since we began utilizing In the Know inservices in the self-study option, 20 to 30 caregivers participate instead of the usual 6 to 10. Now, the caregivers are beginning to inquire what the next month’s inservice is about. And, they seem to be able to fit the ‘self-study’ into their busy lifestyles.”
~ Bernadette F. W., RN (Kelly Assisted Living, Pittsburgh, Pennsylvania)
“Very well done. We like all your inservices! Our state surveyors were impressed that we had found an organization like yours.”
~ Deborah F., RN (Hickory Estates, Sumner, Illinois)
“Thank you so much! My employees enjoy all your inservices. It really boosts their self image when we delve deeply into medical conditions.”
~ Rita F. RN, ADON (Meadowview Nursing Center, Kearny, New Jersey)
“Love your material! I have begun to include some in our orientation classes.”
~ Diane H., RN (Carolina Meadows, Chapel Hill, North Carolina)
“I just wanted you to know – I think the CHF module is great! It covers everything I want my aides to know. Thanks!”
~ Kay W., RN (Kelly Assisted Living, Seattle, Washington)
Hospice Care Providers
~ Sonjia H. (Hospice Southwest, Vancouver, Washington)
Hospitals
~ Debra Y., Director of Clinical Services (Select Specialty Hospital, Gulfport, Mississippi)
“In the Know inservices are wonderful. Our aides really appreciate and like the information they have received. Thanks!”
~ Michelle J., RN, BSN Education Coordinator (Crittenden Health Systems, Marion, Kentucky)
“Our CNAs’ participation has increased with this program…In the Know inservices can be used over and over. If problems arise with your staff, pull out the appropriate inservice and use it again.”
~ Jessica V., RNC, ADON (Preakness Hospital, Paterson, New Jersey)
“By using the Inservice Club, names on my inservice attendance rosters have increased every month. Now, the CNA’s come to me and ask when the next topic will be posted!”
~ Andrea O. RN (Indianapolis, Indiana, Winona Memorial Hospital)
Caregivers
~ Shantae B., CNA (Hunterdon Care Center)
“I enjoy reading In the Know inservices because they contain very good information and are easy to read and understand.”
~ Donna E., CNA (Northern Home Care)
“In the Know inservices serve as mini-refresher courses. They bring to mind the little things that we may have forgotten since our initial training.”
~ Melissa E., CNA (McAuley Residence)
“After completing an In the Know inservice, I feel better prepared to handle any situation that may arise in a professional manner.”
~ Debra Joy S., CNA (Caring Hands Home Health Care)
“I enjoy In the Know inservices because they help me see my patients in a human light as opposed to just being a room number.”
~ Julie N., CNA (Nurses PRN, Inc.)
Staffing Agencies
~ Peggy B. RN, VP of Nursing (Action Health Staffing, Rocky Mount, North Carolina)
“The Inservice Club is great. It saves me a lot of time. Thanks for your efforts.”
~ Helga J. (Maxim Healthcare Services, Seattle, Washington)
Preview an online course
Learning is flexible and convenient. Mobile-friendly e-learning allows your caregivers to complete training anytime, anywhere—on ANY type of device—even a smart phone!
The Price is right! Technology-based learning may seem more expensive. However, switching can save your organization between 50-70% per year!
Preview an Online Course
Learning is flexible and convenient. Mobile-friendly e-learning allows your caregivers to complete training anytime, anywhere—on ANY type of device—even a smart phone!
The Price is right! Technology-based learning may seem more expensive. However, switching can save your organization between 50-70% per year!
Download an Instructor-Led PDF Course
Convenience is key. Make limitless copies for two years within your physical location.
More possibilities. Can be combined with e-learning to create an even more effective Blended Learning Plan.
