Online Training
Interactive, engaging e-learning courses accessible on any device.
Instructor-led Training
Newsletter-style PDF courses perfect for groups or self-study.
Using e-learning to train caregivers is as easy as 1 – 2 – 3!
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Check Learner Progress
Review Reports
Read our recent blog posts.
Right the Wrongs: Individualized Training Optimizes Employee Improvement
Mistakes in client care cost your agency in many ways; money, reputation, referrals, time — the list goes on. But the research has been clear for decades; employee training reduces mistakes and leads to overall employee performance improvement. So, how do you turn a...
Choose Wisely! A 10 Point Checklist for Choosing a Caregiver Training Provider
MOST of your competitors ALREADY USE professionally prepared caregiver training materials. IN FACT, 72% of all providers in the most recent Home Care Pulse Benchmarking Study reported using professional training. Are you ready to . . . Bolster Your Caregiver...
Are You Doing Enough to Prevent Re-admissions?
A new study published by JAMA Internal Medicine finds that while Medicare costs are lower for patients discharged to home health, readmission rates are nearly six percentage points higher than it is for those discharged to skilled nursing facilities. The facts One in...
BY THE NUMBERS
In the Know is a trusted caregiver training provider to thousands of clients worldwide.
Online courses completed
Instructor-led courses delivered
Healthcare organizations served
MARKETS WE SERVE
Click the icon for favorite courses in each healthcare environment.
Home Health Care
Non-medical Home Care
Hospice
Assisted Living
Skilled Nursing (SNF)
Hospitals
(Acute Care)
REGULATORY REQUIREMENTS
Are you compliant with your state’s regulations?
Click on your state below to learn about your caregiver training requirements.
OUR CUSTOMERS SAY…
… AND JUST IN CASE YOU WANT MORE PROOF
Home Health Care Providers
~ Rena H., MSN, RN (Gardner Visiting Nursing Association)
“In the Know has been so very good for my aides and it saves so much time for myself and the aides. And, for once, everyone is on the same page! It has been just wonderful knowing that no one is behind because we all do the inservices together. Thank you, In the Know!”
~ Lorena S. (High Point Home Health, Bellefontaine, Ohio)
“I HAVE TO RENEW MY MEMBERSHIP! I used to create all my own inservices which takes hours out of a busy schedule. These hours can be better spent on marketing and ensuring excellent patient services, both of which will contribute to growing our business. Thanks, In the Know, for all you do to help this busy Director of Nursing!!”
~ Carol G., RN, DON (Home Health Works, Inc., Clearwater, Florida)
Skilled Nursing Facilities
~ Linda H., RN (Holland Home)
“Since we began utilizing In the Know inservices in the self-study option, 20 to 30 caregivers participate instead of the usual 6 to 10. Now, the caregivers are beginning to inquire what the next month’s inservice is about. And, they seem to be able to fit the ‘self-study’ into their busy lifestyles.”
~ Bernadette F. W., RN (Kelly Assisted Living, Pittsburgh, Pennsylvania)
“Very well done. We like all your inservices! Our state surveyors were impressed that we had found an organization like yours.”
~ Deborah F., RN (Hickory Estates, Sumner, Illinois)
“Thank you so much! My employees enjoy all your inservices. It really boosts their self image when we delve deeply into medical conditions.”
~ Rita F. RN, ADON (Meadowview Nursing Center, Kearny, New Jersey)
“Love your material! I have begun to include some in our orientation classes.”
~ Diane H., RN (Carolina Meadows, Chapel Hill, North Carolina)
“I just wanted you to know – I think the CHF module is great! It covers everything I want my aides to know. Thanks!”
~ Kay W., RN (Kelly Assisted Living, Seattle, Washington)
Hospice Care Providers
~ Sonjia H. (Hospice Southwest, Vancouver, Washington)
Hospitals
~ Debra Y., Director of Clinical Services (Select Specialty Hospital, Gulfport, Mississippi)
“In the Know inservices are wonderful. Our aides really appreciate and like the information they have received. Thanks!”
~ Michelle J., RN, BSN Education Coordinator (Crittenden Health Systems, Marion, Kentucky)
“Our CNAs’ participation has increased with this program…In the Know inservices can be used over and over. If problems arise with your staff, pull out the appropriate inservice and use it again.”
~ Jessica V., RNC, ADON (Preakness Hospital, Paterson, New Jersey)
“By using the Inservice Club, names on my inservice attendance rosters have increased every month. Now, the CNA’s come to me and ask when the next topic will be posted!”
~ Andrea O. RN (Indianapolis, Indiana, Winona Memorial Hospital)
Caregivers
~ Shantae B., CNA (Hunterdon Care Center)
“I enjoy reading In the Know inservices because they contain very good information and are easy to read and understand.”
~ Donna E., CNA (Northern Home Care)
“In the Know inservices serve as mini-refresher courses. They bring to mind the little things that we may have forgotten since our initial training.”
~ Melissa E., CNA (McAuley Residence)
“After completing an In the Know inservice, I feel better prepared to handle any situation that may arise in a professional manner.”
~ Debra Joy S., CNA (Caring Hands Home Health Care)
“I enjoy In the Know inservices because they help me see my patients in a human light as opposed to just being a room number.”
~ Julie N., CNA (Nurses PRN, Inc.)
Staffing Agencies
~ Peggy B. RN, VP of Nursing (Action Health Staffing, Rocky Mount, North Carolina)
“The Inservice Club is great. It saves me a lot of time. Thanks for your efforts.”
~ Helga J. (Maxim Healthcare Services, Seattle, Washington)
Preview an online course
Learning is flexible and convenient. Mobile-friendly e-learning allows your caregivers to complete training anytime, anywhere—on ANY type of device—even a smart phone!
The Price is right! Technology-based learning may seem more expensive. However, switching can save your organization between 50-70% per year!
Preview an Online Course
Learning is flexible and convenient. Mobile-friendly e-learning allows your caregivers to complete training anytime, anywhere—on ANY type of device—even a smart phone!
The Price is right! Technology-based learning may seem more expensive. However, switching can save your organization between 50-70% per year!
Download an Instructor-Led PDF Course
Convenience is key. Make limitless copies for two years within your physical location.
More possibilities. Can be combined with e-learning to create an even more effective Blended Learning Plan.
