Working in the healthcare environment is unlike any other professional situation you will ever encounter. The medical field is stressful, fast paced, competitive, highly technical and constantly evolving. And, because human lives are at stake, those of us in...
“The test of a civilized person is first self-awareness…” ~ Clarence Day As you probably know, the Joint Commission has mandated civility training for all healthcare organizations in order to combat the rise of intimidating and disruptive behaviors among healthcare...