You and your CNAs work very hard to promote the best quality of life possible for your elderly patients, clients and/or residents. But, everyone in healthcare knows that certain issues can really impact client care—such as staffing ratios, quality time spent with...
In doing research on the web for an inservice I’m writing, I came across a four minute video that I will never forget. Produced by the Cleveland Clinic, it is a powerful reminder of how important empathy and compassion are, especially for anyone who works in...
At In the Know, we’re all about healthy eating. But, sometimes it seems like too much effort, right? That’s when we turn to Linda Shapiro, a.k.a. Meal Planning Maven, a personal meal planner, food coach and writer. Linda is excited to help time-crunched nurses like...
“The test of a civilized person is first self-awareness…” ~ Clarence Day As you probably know, the Joint Commission has mandated civility training for all healthcare organizations in order to combat the rise of intimidating and disruptive behaviors among healthcare...
We love this story about Catherine Shero, CNA. It was published in the TriValley Dispatch newspaper. Catherine “Cat” Shero started her career as a certified nursing assistant after graduating from high school in Flint, Mich., in 1973. “I just kind of fell into it...