17 Facts about In the Know CNA Inservices
THANK YOU!! Because of you, we’ve been a leading provider of CNA and HH inservices for 17 YEARS! It’s been our mission from day one to offer cost-effective inservice training without sacrificing quality. Your nurse aides work hard every day and deserve...Top 5 Benefits of Civility Training
Does your organization suffer from a hidden culture of incivility—opening the door for dangerous medical errors, poor patient satisfaction and higher employee turnover? If so, you are not alone. In 2008, The Joint Commission recognized the widespread problem of...What Joint Commission Says about Incivility
Workplace incivility. Adult bullying. Lateral harassment. These terms make the news nearly every day, headlining another story about employees who are dealing with a toxic work environment. Jana Raver is an organizational expert and professor at Queen’s...Civility = Self-Awareness
“The test of a civilized person is first self-awareness…” ~ Clarence Day As you probably know, the Joint Commission has mandated civility training for all healthcare organizations in order to combat the rise of intimidating and disruptive behaviors among healthcare...
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