There’s no doubt that online learning has revolutionized caregiver training. It’s convenient, easy, interactive and engaging. It makes tracking and reporting a breeze for compliance. But that doesn’t mean classroom learning is obsolete. There are still times when...
“I get calls at 5am from Caregivers with all kinds of reasons for why they can’t come to work.” Donna is the Office Manager for a medium sized home care agency in rural Ohio. She’s the one who deals with all the unplanned caregiver absences. “Most of the time, it...
All of us at In the Know are honored to have Corey Anne Rotella, CNA, lend her very special voice to our blog as a regular contributor. Corey has worked on the frontlines of long term care since 2008. As she states, “Sometimes, you pick a career and sometimes a career...