quality improvement | In The Know Caregiver Training

Are Your CNAs In the Know about Quality Improvement?

by intheknow | Mar 16, 2010 | General, Teaching Tips

Here’s a true story that says a lot about the perception of quality in the United States: IBM decided to have some of their computer parts manufactured in Japan. In the contract, IBM stated that they would accept three defective parts out of ten thousand. When the...

Are Your CNAs In the Know about Quality Improvement?

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