Are Your CNAs Learning Every Day?
It’s CNA Week and that’s a great time to think about how you can help your nursing assistants continue to learn on the job. Here at In the Know, we’re all about lifelong learning. And we know that the best learning experiences are often a bit...Are Your CNAs in the Know about Conflict Resolution?
How do your nursing assistants handle workplace conflict? Do they ignore it and pretend it isn’t happening? Do they give in just to make it go away? Or, do they compromise respectfully with each other? At your next CNA inservice meeting, consider using this case study...Are Your CNAs In the Know about Quality Improvement?
Here’s a true story that says a lot about the perception of quality in the United States: IBM decided to have some of their computer parts manufactured in Japan. In the contract, IBM stated that they would accept three defective parts out of ten thousand. When the...5 CNA Inservice Ideas for 2010
Chances are, you have presented inservices to your CNAs on the typical topics: standard precautions, confidentiality, nutrition, pain management and dementia. Without question, these are all necessary inservices for nursing assistants. However, to develop a team of...
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