“The test of a civilized person is first self-awareness…” ~ Clarence Day As you probably know, the Joint Commission has mandated civility training for all healthcare organizations in order to combat the rise of intimidating and disruptive behaviors among healthcare...
For those of us in the field of nursing, having an active, open mind and a true desire to learn are important attributes. Because things change rapidly in health care, nurses and CNAs can’t “rest on their laurels” and claim that they know all they...