“The test of a civilized person is first self-awareness…” ~ Clarence Day As you probably know, the Joint Commission has mandated civility training for all healthcare organizations in order to combat the rise of intimidating and disruptive behaviors among healthcare...
Twenty years ago, when I worked at Duke University Medical Center, I remember clearly how some of my co-workers viewed their colleagues in home care. I was precepting a newly hired nurse to our oncology unit. A number of the “old timers” on the unit...
Has your budget for continuing education been cut or put on hold during this economic downturn? When money is tight, it’s typical for many organizations to look at staff training as “non-essential”. But, consider these results from a recent study of nearly 1200...
The dictionary defines compassion as “a deep awareness of the suffering of another, coupled with the wish to relieve that suffering.” So, for someone to be compassionate, he or she must be able to put themselves in someone else’s shoes, AND act on...
If your client population is comprised mostly of seniors, the National Mental Health Information Center has some terrific (and free) resources for you. As you probably know, mental health is a big issue for seniors. In fact, people over age 65 have one of the...