The team at In the Know would like to express our sincerest appreciation for the trust you have placed in us this year. We wish you peace, joy, and prosperity throughout the coming year.

We love helping you grow your business.

We want you to finish the year strong and well-prepared for success in 2020. These top five free resource downloads from 2019 help you start off the new year with a bang!

1. How to Create a Coaching Culture


At 82%, caregiver turnover is the biggest threat facing the healthcare industry today. And at least 50% of all turnover is the result of poor relationships between employees and their bosses.

Fortunately, there is a solution! Companies that have a Coaching Culture enjoy higher productivity, meaningful engagement,  increased loyalty and can cut turnover to as low as 22%.

Download our free guide and learn how to “Create a Coaching Culture with your Caregiver Team.”

2. The Caregiver Learning Ladder


We teamed up with the home care experts at Home Care Pulse to develop “The Caregiver Learning Ladder.” It’s a reliable roadmap that will help you tailor your training program to meet the needs of your caregivers and your unique client population.

Download this free, comprehensive tool today to learn exactly what training your caregivers need upon hire; at ninety days; at six months; and at one year.


3. The Caregiver Training Curriculum

Mapping Tool


Wouldn’t it be great if there was a one-size-fits-all solution to caregiver training? However, as you know, certain variables create unique training needs for each healthcare organization.

That’s why we created The Caregiver Training Curriculum Mapping Tool. Download this free tool today to see how easy it is to create the customized training program your caregivers need and your clients deserve.


4. Hepatitis Caregiver Challenge


Three out of four people living with Hepatitis C are Baby Boomers, born between 1945 and 1965. That means chances are good that your caregivers come in contact with one or more clients carrying the virus on a daily basis.

Are your caregivers prepared to handle the challenges that go along with caring for someone with Hepatitis A, B, or C? Now you can find out!  Download the Hepatitis Awareness Caregiver Challenge to test your teams’ knowledge of keys facts about hepatitis.


5. The Spiritual Care Caregiver Challenge


Did you know . . .

  • More than a quarter (27%) of all U.S. adults say they think of themselves as SPIRITUAL but not religious.
  • Nine out of ten Americans (89%) say they believe in “God” or a “universal spirit.”
  • Nearly half (41%) of all patients want to discuss religious concerns with their doctors, nurses, and caregivers — only half of those report having such a discussion.

Download the Spiritual Care Caregiver Challenge to measure your team’s knowledge of caring for clients with spiritual needs.



It's our mission to prepare your Caregivers to deliver the highest quality of care to your clientsleaving you with more time to grow your business!

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