In the Know Course Catalog
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A Vital Signs Update
This inservice provides a review of the four basic vital signs… temperature, pulse, respirations and blood pressure.
An Infection Control Update
This essential module provides caregivers with an overview of how infections are spread and the role that handwashing and PPE play in infection control.
Critical Thinking Skills
This inservice includes tips on how to think more creatively and critically, use better judgment, ask probing and pertinent questions to clarify information, explore new ideas and expose themselves to new concepts.
Dealing with Difficult/Combative People
This module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.
Dealing with the Bully at Work
This module provides caregivers with a review of bullying in the healthcare environment–including what it is, who is doing it, and what they can do to make it stop!
Drug Resistant Bacteria
A review of drug- resistant bacteria (such as MRSA and VRE), including the causes, symptoms and treatments for these infectious diseases.
Enhancing Attention to Detail
This course serves as a review of how pay attention to and document all the details of their clients health and the care they gave.
Fluid and Electrolytes Made Easy
An overview for caregivers of fluid and electrolyte fundamentals, including a description of the most vital electrolytes and their role in keeping the body in balance.
This course provides an overview of the importance of handwashing, with lots of interesting facts and tips about handwashing.
Performing Safe Transfers
This course provides important information about basic body mechanics, transfer techniques, and the nine steps for safe lifting.
Preventing Medical Errors
This course includes information on types of medical errors, the factors that contribute to mistakes and how caregivers can take an active role in reducing medical errors on the job.
Recognizing & Reporting Abnormal Observations
This course focuses on observing vital signs, pain, mental status, nutrition, elimination, skin and family relationships–and how to recognize abnormal findings.
The CNA/Nurse Relationship
This course provides caregivers with insight into the relationship between nurses and CNAs.
Time Management Skills
A review on how to stay organized, reduce stress, and accomplish more!
Understanding Fall Risk Factors
An overview of the factors that put clients at risk for falls including age-related factors, medical factors and environmental factors.
Understanding Medical Machines
An overview of the typical medical technology that caregivers are faced with on a daily basis, including machines that monitor clients, that help in their care and that save their lives.
A thorough review of methicillin-resistant Staphylococcus aureus.