The Survey Process


The Survey Process



This course provides caregivers with a general overview of state and private accreditation surveys (such as Joint Commission). It includes the “who, what, when, where and why” of the survey process and discusses how caregivers can prepare for and participate in a survey. The course provides tips for giving high-quality care all year long–whether or not a surveyor is expected!

  • Describe the purpose of the healthcare survey, recognizing the difference between a mandatory survey and a voluntary accreditation survey.
  • Discuss the consequences of a poor survey.
  • Name the four basic steps that surveyors follow when conducting a survey.
  • Discuss at least five key issues that surveyors focus on during a survey.
  • Demonstrate in your daily work that you are prepared for a health care survey.


Are you looking for mobile-friendly online training for your caregivers?

With In the Know On the Go, you’ll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.

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Phone: 877-809-5515


It's our mission to prepare your Caregivers to deliver the highest quality of care to your clientsleaving you with more time to grow your business!

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