In the Know Course Catalog
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Showing 101–150 of 214 results
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Passive & Active Range of Motion
This inservice contains basic information about the musculoskeletal system, especially the joints.
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Performing Mouth Care
A lesson for caregivers on the basics of mouth care, including the importance and benefits of good oral hygiene.
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Performing Safe Transfers
This course provides important information about basic body mechanics, transfer techniques, and the nine steps for safe lifting.
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Perineal & Catheter Care
This caregiver course outlines the procedures for providing excellent perineal care for both males and females
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Personal Safety in the Workplace
A discussion of personal safety issues for caregivers and home health aides.
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Personal Wellness
This module provides caregivers with information about the five components of wellness and explains how wellness extends beyond the physical.
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Pertussis in the Elderly
A review of the growing problem of pertussis (whooping cough) in the elderly.
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Post Traumatic Stress Disorder (PTSD)
A review of Post Traumatic Stress Disorder–including what causes it, how it’s treated, and how to help someone who is suffering.
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Preventing Employee Falls in the Healthcare Workplace
This course includes tips for preventing falls in hospitals, long term care facilities, and in clients’ homes.
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Preventing Medical Errors
This course includes information on types of medical errors, the factors that contribute to mistakes and how caregivers can take an active role in reducing medical errors on the job.
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Preventing Pressure Ulcers
This course provides caregivers with pertinent information about the causes of pressure ulcers and tips for preventing pressure ulcers.
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Professionalism & Work Ethic
This caaregiver lesson defines “professionalism” and “work ethic” and outlines the traits commonly associated with being professional versus unprofessional.
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Protecting Clients During Flu Season
A lesson for caregivers about influenza that teaches the difference between a cold, the flu and pneumonia.
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Providing Care for LGBT Clients
This course offers a review of the unique healthcare needs of LGBT clients.
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Quality Improvement
This inservice provides caregivers with a review of the importance of quality improvement to healthcare organizations.
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Recognizing & Managing Catastrophic Reactions
This inservice defines a catastrophic reaction, discusses common triggers and the tools caregivers need to help prevent and/or manage these “super anxiety attacks.”
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Recognizing & Reporting Abnormal Observations
This course focuses on observing vital signs, pain, mental status, nutrition, elimination, skin and family relationships–and how to recognize abnormal findings.
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Reducing & Preventing Readmissions to the Hospital
This course helps caregivers understand their role in reducing and preventing readmissions to the hospital.
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Reporting/Documenting Client Care
This lesson provides caregivers with a review of the basic principles of client care documentation, including the ethics and legalities involved in documentation.
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Safe Environments for People Living with Dementia and Alzheimer’s Disease
Thie course discusses fall prevention, using assistive devices to promote safety, preventing elopement and alternatives to restraints, and more.
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Sexual Harassment
An up-to-date overview of sexual harassment including the definition of sexual harassment, who it affects and types of sexual harassment.
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Special Communication Needs
This important topic deals with the most common special communication needs, including problems that arise from sensory issues, stroke, dementia and language differences.
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Standard Precautions
This OSHA mandatory topic explains the “chain of infection” and how caregivers can break the chain to prevent infections.
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Stress Management Skills
This module will help your caregivers learn how to manage stress through four steps: Awareness, Acceptance, Coping, and Action.
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Summer Safety Tips
This inservice gives an overview of heat-related illnesses, including heat rash, heat edema, heat syncope, heat exhaustion and more.
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Supporting and Guiding Individuals through Dementia-Related Behaviors
This course helps caregivers understand common dementia-related behaviors and triggers.
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Supporting Your Client’s Self-Esteem
This course serves as a review of how self-esteem is lost and how caregivers can help their clients get it back.
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Taking Care of Your Back
This module gives caregivers a review of spinal anatomy and explains why healthcare workers are at high risk for back injuries.
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Talking About Death
This inservice includes basic information about death and the grief process, the importance of listening and tips on verbal non-verbal communication with dying clients and their families.
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The Attitudes & Behaviors of Being a Professional
A review of the Attitudes and Behaviors it takes to be a professional.
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The Basics of Medication Administration
This course provides a general overview of the basic principles and procedures of medication administration.
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The Care Planning Process
An overview of the care planning process including the purpose of a care plan and the “anatomy” of a care plan.
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The CNA/Nurse Relationship
This course provides caregivers with insight into the relationship between nurses and CNAs.
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The Effects of Smoking
This inservice discusses the negative effects that smoking has on the body – from mild side-effects to smoking-related diseases.
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The Five Domains of Pain
A lesson on the five domains of pain and how caregivers can help clients who may be experiencing them.
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The Normal Aging Process
This inservice outlines (by body system) the normal changes that come with aging.
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The Role of Animals in Healing
A lesson on Animal Assisted Therapy and the caregivers’ role in assisting with these services.
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The Role of Humor in Healing
This inservice defines therapeutic humor and discusses the use of humor to promote healing.
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The Role of the Caregiver
An overview of the many reasons why clients may be non-compliant with their plans of care. Includes information on eight …
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The Survey Process
This course provides caregivers with a general overview of state and private accreditation surveys (such as Joint Commission).
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Time Management Skills
A review on how to stay organized, reduce stress, and accomplish more!
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Toileting Tips
This inservice offers a reminder of how important elimination is to health and well being.
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Transportation Safety
An overview of transportations safety. Includes how to keep clients safe, avoid common distractions, respond to emergencies, and keep a well-maintained car.
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Understanding Abuse
This course provides an overview of the problem of abuse, including elder, child, physical, emotional, financial and sexual abuse.
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Understanding Advance Directives
An inservice for caregivers that covers advance directives including definitions, legal and moral aspects and the relationship of advance directives to patient rights.
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Understanding Alzheimer’s Disease
This course provides background on the basic biology of Alzheimer’s disease, its three stages and how it is diagnosed and treated.
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Understanding Arthritis
A review of the anatomy of a joint, six common types of arthritis, how the condition is diagnosed and treated and how caregivers can assist clients with arthritis.
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Understanding Asthma
An overview of asthma, including the causes, forms, risk factors and treatments for this disease.
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Understanding Autism
This course provides caregivers with an overview of the autism spectrum and the disorders included under this “umbrella.”
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Understanding Basic Human Needs
An overview of basic human needs–and what caregivers can do to help your clients meet these basic requirements.