Discover Your Flair for Excellent Client Care
This module teaches aides how to play the role of an excellent caregiver using genuineness, empathy, kindness, and creativity!
- Describe what it means to be “on stage.”
- Compare sympathy and empathy and explain how empathy contributes to the client experience.
- Discuss the importance of creativity when it comes to your “flair” for providing excellent care.
- Explain the relationship between genuine emotions and non-verbal communication.
- Put their own ideas for using their “flair” for excellent care into action on a daily basis.
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