Description

This module provides caregivers with a review of bullying in the healthcare environment–including what it is, who is doing it, and what they can do to make it stop!

• Distinguish between incivility and bullying in the workplace.
• Describe who the bullies are and why they act the way they do.
• Outline a plan of action to take if you or someone you work with is being bullied.
• Develop and practice a few strategies to help you cope when dealing with a bully ” in the moment”.
• Commit to promoting a bully-free work zone by always demonstrating appropriate workplace behavior.