Dealing with Difficult/Combative People

$79.00

Dealing with Difficult/Combative People

$79.00

Description

This module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.

Objectives:
  • Discuss at least three reasons why co-workers and clients might be difficult to work with.
  • Describe the difference between being aggressive, passive, and passive/aggressive, and why each can be difficult.
  • Discuss at least three ways to handle workplace violence.
  • List at least three physical conditions that can lead to combative behavior.
  • Demonstrate strategies for dealing with difficult and combative people in your daily work.

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To learn more or to purchase, please contact Evan Leekley:

Phone: 877-809-5515
Email: evanleekley@knowingmore.com

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It's our mission to prepare your Caregivers to deliver the highest quality of care to your clientsleaving you with more time to grow your business!

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