Conflict in the Workplace
$99.00
Conflict in the Workplace
$99.00
Description
A discussion of how conflict occurs in the workplace–and plenty of tips for how to deal with it! Includes information on the five approaches people take to conflict, step-by-step conflict resolution, the dangers of gossip and bullying in the workplace and how to deal with conflict with a supervisor and with clients. An important topic for any health care team!
- Describe how differences among co-workers can lead to conflict.
- Compare at least three ways people approach conflict.
- Discuss the five-step process of conflict resolution.
- Describe at least four workplace behaviors that can lead to a conflict.
- Demonstrate your understanding of conflict resolution in your interactions with co-workers and clients.
E-LEARNING
Are you looking for mobile-friendly online training for your caregivers?
With In the Know On the Go, you’ll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.
Preview a Sample Course
Request a Quote
Schedule a Free Demonstration
To learn more or to purchase, please contact us:
Phone: 877-809-5515
Email: sales@knowingmore.com
Related products
-
Personal Wellness
$99.00 Add PDF to cartAdd PDF to cartThis module provides caregivers with information about the five components of wellness and explains how wellness extends beyond the physical.
-
Stress Management Skills
$99.00 Add PDF to cartAdd PDF to cartThis module will help your caregivers learn how to manage stress through four steps: Awareness, Acceptance, Coping, and Action.
-
Quality Improvement
$99.00 Add PDF to cartAdd PDF to cartThis inservice provides caregivers with a review of the importance of quality improvement to healthcare organizations.
-
Being Assertive
$99.00 Add PDF to cartAdd PDF to cartThis course includes information about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.
-
Legal Issues for Caregivers
$99.00 Add PDF to cartAdd PDF to cartA lesson for caregivers on basic legal concepts including negligence, standards of care, confidentiality, and informed consent.
-
Understanding Religious Diversity
$99.00 Add PDF to cartAdd PDF to cartThis inservice discusses how religion is linked to health care and the well being of your clients.
