Conflict in the Workplace
$99.00
Conflict in the Workplace
$99.00
Description
A discussion of how conflict occurs in the workplace–and plenty of tips for how to deal with it! Includes information on the five approaches people take to conflict, step-by-step conflict resolution, the dangers of gossip and bullying in the workplace and how to deal with conflict with a supervisor and with clients. An important topic for any health care team!
- Describe how differences among co-workers can lead to conflict.
- Compare at least three ways people approach conflict.
- Discuss the five-step process of conflict resolution.
- Describe at least four workplace behaviors that can lead to a conflict.
- Demonstrate your understanding of conflict resolution in your interactions with co-workers and clients.
E-LEARNING
Are you looking for mobile-friendly online training for your caregivers?
With In the Know On the Go, you’ll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.
Preview a Sample Course
Request a Quote
Schedule a Free Demonstration
To learn more or to purchase, please contact Evan Leekley:
Phone: 877-809-5515
Email: evanleekley@knowingmore.com
Related products
-
Being Assertive
$99.00 Add PDF to cartAdd PDF to cartThis course includes information about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.
-
Customer Service in Healthcare
$99.00 Add PDF to cartAdd PDF to cartThis course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.
-
Managing Anger in the Workplace
$99.00 Add PDF to cartAdd PDF to cartA review of the positive and productive ways caregivers can help themselves and others manage anger in the workplace.
-
Critical Thinking Skills
$99.00 Add PDF to cartAdd PDF to cartThis inservice includes tips on how to think more creatively and critically, use better judgment, ask probing and pertinent questions to clarify information, explore new ideas and expose themselves to new concepts.
-
Dealing with Difficult/Combative People
$99.00 Add PDF to cartAdd PDF to cartThis module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.
-
Time Management Skills
$99.00 Add PDF to cartAdd PDF to cartA review on how to stay organized, reduce stress, and accomplish more!
