Caring Qualities of a CNA


Caring Qualities of a CNA



This course is a great review of what it takes to be a top-notch nursing assistant. It covers caring qualities like empathy, compassion, patience, and dedication. Your CNAs will also be reminded of the importance of self-confidence, a positive attitude and a sense of humor. Included are tips about being a good listener and staying open-minded on the job. After completing this inservice, your aides will know how to use their best qualities to give their nursing careers a boost.

  • Compare empathy and sympathy and explain why empathy is an important quality for caregivers.
  • Describe at least five ways that caregivers can demonstration compassion, dedication, and open-mindedness.
  • Discuss three tips for improving listening skills.
  • Explain how patience, a positive attitude, self-confidence, and a sense of humor affect client care.
  • Utilize strong caring qualities on the job to enhance client care.


Are you looking for mobile-friendly online training for your caregivers?

With In the Know On the Go, you’ll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.

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To learn more or to purchase, please contact us:

Phone: 877-809-5515


It's our mission to prepare your Caregivers to deliver the highest quality of care to your clientsleaving you with more time to grow your business!

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