Being Assertive
$99.00
Being Assertive
$99.00
Description
This course includes information for caregivers about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.
- Discuss the difference between passive, aggressive and assertive behavior.
- Name at least three ways to communicate assertively.
- Explain how assertiveness benefits you, your clients and your coworkers.
- Demonstrate assertiveness in your daily work.
E-LEARNING
Are you looking for mobile-friendly online training for your caregivers?
With In the Know On the Go, you’ll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.
Preview a Sample Course
Request a Quote
Schedule a Free Demonstration
To learn more or to purchase, please contact us:
Phone: 877-809-5515
Email: sales@knowingmore.com
Related products
-
Understanding Religious Diversity
$99.00 Add PDF to cartAdd PDF to cartThis inservice discusses how religion is linked to health care and the well being of your clients.
-
Dealing with Difficult/Combative People
$99.00 Add PDF to cartAdd PDF to cartThis module provides caregivers with an overview of the types of difficult people they may have to work with on a daily basis.
-
Customer Service in Healthcare
$99.00 Add PDF to cartAdd PDF to cartThis course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.
-
Maintaining a Professional Distance
$99.00 Add PDF to cartAdd PDF to cartThis course reviews the difference between personal and professional relationships.
-
Being a Preceptor
$99.00 Add PDF to cartAdd PDF to cartThe professional growth course provides caregivers with the definition of a preceptor and describes the qualities it takes to be a good preceptor.
-
Conflict in the Workplace
$99.00 Add PDF to cartAdd PDF to cartA discussion of how disagreements and conflicts happen at work and ways in which they can be resolved!
