Being Assertive


Being Assertive



This course includes information for caregivers about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.

  • Discuss the difference between passive, aggressive and assertive behavior.
  • Name at least three ways to communicate assertively.
  • Explain how assertiveness benefits you, your clients and your coworkers.
  • Demonstrate assertiveness in your daily work.


Are you looking for mobile-friendly online training for your caregivers?

With In the Know On the Go, you’ll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.

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To learn more or to purchase, please contact us:

Phone: 877-809-5515


It's our mission to prepare your Caregivers to deliver the highest quality of care to your clientsleaving you with more time to grow your business!

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