The Real Healthcare Reform



Are you feeling burned out, beaten down, belittled or bullied on the job? You're not alone. An epidemic of incivility infects most healthcare workplaces. In fact, it's probably the "disease" causing your symptoms! Incivility ruins trust among healthcare teams and leaves people feeling exhausted, hopeless and dissatisfied with their jobs. Embracing civility is the answer.


For every healthcare employee, the REAL healthcare reform lies in reversing incivility in the workplace. The Real Healthcare Reform: How Embracing Civility Can Beat Back Burnout and Revive Your Healthcare Career helps you do just that. It provides targeted, action-oriented information and specific exercises to help you understand the incivility epidemic, why it is happening and what you can do right now to make it stop. You will find the tactics and strategies you need to put civility to work and resolve the toxic atmosphere polluting your workplace.


The good news is that when you embrace civility, your patients benefit, too. Some of the most urgent issues affecting patient care--including unsafe staffing ratios, high employee turnover and poor communication between team members--can be turned around by eradicating incivility. In addition, because of the rise in workplace bullying, The Joint Commission recommends education for all healthcare staff members on appropriate professional behavior. This book is the answer to that recommendation.


If you have questions about the book or would like to order one or more boxes of 12 books at a significant discount, please call 877.809.5515.


Published 2012
1st Edition
150 pages
ISBN: 978-0-9853222-0-5
List Price: $19.95

(Your price for a single copy: $18.95 PLUS FREE SHIPPING)


Prefer to read books on your Kindle? Click HERE to download an electronic copy of The Real Healthcare Reform from


Need a complete Civility Training Program? Here it is!


PDF course
Price: $19.95

E-learning For Organizations

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With In the Know On the Go, you'll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.

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To learn more or to purchase, please contact Evan Leekley:

Phone: 877-809-5515