Building Trust and Confidence

This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust. It discusses the personal traits that encourage trust between CNAs and their clients and reveals common barriers that prevent a trusting relationship. Your nursing assistants will learn the stages of a trusting relationship, how to build trust with family members and what to do when trust is broken. They will also gain some tips for building self-trust--a crucial trait for anyone in the nursing field!

PDF Course

PDF course

Our "classic" PDF newsletter-style modules are for classroom or self-study use and can provide inservice credit to all caregivers employed at one physical location.

Price: $79.00

E-learning For Organizations

organization icon

Are you looking for mobile-friendly online training for your caregivers?

With In the Know On the Go, you'll gain access to 100+ e-learning modules, have the ability to create a customized training program for each employee, track completion, message your staff, print records, and more.

Preview a Sample Course
Request a Quote
Schedule a Free Demonstration

To learn more or to purchase, please contact Evan Leekley:

Phone: 877-809-5515