Maintaining a fully staffed team of Caregivers can be a challenge.
And the constant crisis may lead you to skip a formal orientation in order to
get your new hires on the schedule as soon as possible. 

But, intheknow‘s founder and CEO, Linda Leekley says, “Recruiting and hiring are both
costly and time consuming.” That’s why she believes the best thing you can do to make
sure that both time and money haven’t been wasted is to orient your new caregivers.


Linda says . . .

Caregivers have the least amount of pre-employment training of any other clinical employee.  In fact, your Aides may come to you with little or no formal training at all. As a result, they require—and deserve—an extensive introduction to their jobs.

A focused and instructive orientation has many benefits—for your workplace, your new employee, and you.  These benefits include:

  • Reduced anxiety. By providing new employees with specific guidelines, an orientation helps them know what is expected of them from day one.
  • Increased job satisfaction. Orientation helps ensure that new employees are well-prepared to perform their assigned duties instead of feeling overwhelmed, stressed out and ready to leave!
  • Time savings for supervisors and co-workers. A thorough orientation makes new employees self-sufficient sooner—so they don’t pull you and your other aides away from your own jobs to answer questions or provide constant assistance.
  • An improved employee retention rate. Across the nation, caregiver turnover costs healthcare organizations billions!  However, studies have shown that organizations with a comprehensive orientation can expect to reduce their turnover rate by 50% within two years.


Keep it focused and instructive.

Be sure to cover these topics to get your caregivers off to a good start:

  • Working as a Caregiver. Promote professionalism by providing your aides with the tools they need to be team players.  Review their job description with them, step by step, and discuss workplace policies on the chain of command and delegation.
  • Supporting Patient Rights. Emphasize the importance of patient rights, especially confidentiality—the cornerstone of the relationship between healthcare workers and their clients.  Help your CNAs understand advance directives and the signs and symptoms of abuse.
  • Infection Control. Because healthcare-acquired infections continue to be the most common cause of medical errors, new employees benefit from a review of handwashing, standard precautions, and drug-resistant infections.
  • Self Care. By spending orientation time on employee wellness, you’ll show your new aides that you care about them as people and recognize that they are your greatest resource.  If you ignore this crucial area, you run the risk of developing stressed-out, disgruntled Caregivers within a matter of months.

Learn More!

Download the Report: Framework for a Fantastic Orientation
to learn how to make your caregiver orientation both focused and instructive.

In it you’ll learn the number one mistake organizations make with orientation is that
there seems to be no plan at all! Caregivers often say, “I don’t think they even knew I was coming!”

Download Framework for a Fantastic Orientation to learn how
to avoid this and several other common orientation mistakes.



It's our mission to prepare your Caregivers to deliver the highest quality of care to your clientsleaving you with more time to grow your business!

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