PowerPoint Companion (click for details) :
Yes - Power Point: Add $14.00 / $10.50 Members
Product Details:
This inservice provides an overview of the types of difficult people your CNA’s may have to work with on a daily basis...including clients, family members and coworkers. Includes information about why people may be difficult and/or combative, coping skills for working and communicating with these people and how your aides’ behavior can improve or worsen the situation.
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