Being Assertive ($48.00) Item #0141: · Includes information about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.
· Provides a "personal assertiveness assessment" ...[more info]
Dealing with Family Members ($48.00) Item #0252: After completing this inservice, your nurse aides will be able to:
· Discuss how a family’s history impacts how they deal with a loved one’s illness.
· Name at least ...[more info]
Emotional Losses in the Elderly ($48.00) Item #0210: This inservice provides an overview of the many emotional losses facing people as they age, including: loss of health, loss of productivity, loss of loved ones, loss of home and ...[more info]
Reporting & Documenting Client Care ($48.00) Item #0226: UPDATED in July, 2010!
This lesson provides a review of the basic principles of client care documentation, including the ethics and legalities involved in documentation. Discusses the DO's and DON'Ts ...[more info]
Talking About Death ($48.00) Item #0142: · This excellent inservice includes basic information about death and the grief process, the importance of listening and tips on verbal non-verbal communication. Discuss why many people have trouble talking ...[more info]
Working With A Team ($48.00) Item #0166: UPDATED in February, 2010!
An inservice that covers the definition of teamwork and provides tips for people who work with a team. Includes a description of the members of a ...[more info]
Working With Difficult & Combative People ($48.00) Item #0196: This inservice provides an overview of the types of difficult people your CNA’s may have to work with on a daily basis...including clients, family members and coworkers. Includes information ...[more info]
