Company History

In the Know is a publishing company dedicated to developing quality paraprofessional inservice solutions for health care organizations. The company was founded in North Carolina in 1998 by Linda Leekley, a registered nurse with extensive experience in clinical education, staff development and both acute and long term care.

At In the Know, we recognize that:

• Nursing paraprofessionals will continue to be the health care occupation most in demand as the U.S. population ages.
• Nursing assistants play a crucial role in a health care team. 
• Nursing paraprofessionals have the least amount of pre-employment education of any clinical employees and therefore require effective ongoing on-the-job training.
• A serious difficulty exists in training and retaining a strong nurse aide staff.

All In the Know inservices are written by registered nurses who have experience in home care, hospice, long term care, hospital nursing, healthcare management and staff development.  They perform extensive research to make sure that each inservice contains the most recent information.  Our inservice topics are chosen based on suggestions from our customers as well as the current "hot issues" in Medicare, JCAHO and medicine.

In the Know maintains a friendly, fair, and creative work environment and respects diversity, new ideas, and hard work.  In addition, personalized, pleasant and prompt customer service is a way of life among all In the Know employees.

In our quest for continuous quality improvement, In the Know maintains an Advisory Board consisting of registered nurses, human resource professionals and desktop publishing experts.  In addition, we regularly solicit and encourage feedback from all our customers.

Our mission is to meet the learning needs of your paraprofessional staff, encourage their critical thinking and professionalism, and save you valuable time and money.

If you have any questions or comments about In the Know, please feel free to contact us.