About In the Know

In the Know is a publishing company dedicated to developing quality paraprofessional inservice solutions for health care organizations. For your satisfaction, personalized, pleasant and prompt customer service is a way of life among all In the Know employees.

At In the Know, we recognize that:

• Nursing paraprofessionals will continue to be the health care occupation most in demand as the U.S. population ages.
• Nursing assistants play a crucial role in a health care team. 
• Nursing paraprofessionals have the least amount of pre-employment education of any clinical employees and therefore require effective ongoing on-the-job training.
• A serious difficulty exists in training and retaining a strong nurse aide staff.

Registered nurses write all In the Know inservices and to ensure you receive a breadth of knowledge, our writers have experience in home care, hospice, long-term care, hospital nursing, healthcare management and staff development. Extensive research is performed to make sure each inservice contains the most recent information. Inservice topics are chosen based on suggestions from customers as well as current "hot issues" in medicine, Medicare and JCAHO.

To provide you with continuous quality improvement, In the Know maintains an Advisory Board consisting of registered nurses, human resource professionals and desktop publishing experts. In addition, we regularly solicit and encourage feedback from all our customers.

Our mission is to meet the learning needs of your paraprofessional staff, encourage their critical thinking and professionalism, and save you valuable time and money. You will find that our staff and products consistently exceed this mission.

If you have any questions or comments about In the Know, please feel free to contact us.